RESIDENT PORTAL

Pay your rent.

Pay rent nowAppFolio Set up autopay

Secure sign-in on appfolio.com — we never see your password.

FLEXPAY · BY flex

Split rent into 2 payments.

Pay half mid-month, half later — aligned with how you get paid. Your rent is still reported as paid in full.

Learn more about FlexPay

A service of Flex Finance, Inc. Subscription & eligibility apply.

RESIDENT REWARDS

Refer a friend, earn rent credit

When someone you refer signs a lease at any Blue Door property, your next month earns a credit. Ask us for current terms.

Get your referral link

Credit amount & terms confirmed by Blue Door per referral.

CAN'T PAY THE FULL AMOUNT?

Talk to us before the due date.

We'd much rather build a payment plan with you than charge a late fee. Reaching out early protects your account standing and rental history.

1
Call or email before your due dateEarlier is better — same-day works too.
2
We'll write a short payment plan togetherUsually splits the balance over 2–4 weeks.
3
Stay current on the plan and you're goodNo late-fee escalation while the plan is active.

Call us(314) 546-8947 Email usdelinquency@bdmhq.com

You may also qualify for help from United Way 211 or local emergency rental assistance. Plan terms confirmed by Blue Door Management on a case-by-case basis.

QUESTIONS

Quick answers.

When does my payment post?

ACH payments from your bank post the same business day. Debit and credit card payments are instant.

Are there fees?

ACH payments are free. Debit and credit card payments include a small processing fee shown before you confirm payment.

Can I pay partial rent?

Partial payments are accepted but may still trigger late fees if the full amount isn't paid by the due date. If you're short this month, please call us first — we'll set up a plan that protects your account.

What if I'm locked out of my account?

Use the password reset link or call us at (314) 546-8947during business hours and we'll get you back in.

How do I set up autopay?